Customer Service - Exploring Brokenness: Poetry on Pain, Anger, and Human Flaws

Customer Service

He encounters a problem
And calls customer service.
Not again, a voice with
An accent on the other end.
He rages about the
Person trying to help him but not
About the company outsourcing jobs,
Paying some hapless human being
A quarter of what they
Would pay someone in
This country just to
Make a few people
That much richer.

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Poetry by Guy Farmer